What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket.
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We also log device and session data to detect unusual access patterns and protect your wallet from unauthorised activity. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what those processors need
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to complete your transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable regulations in eligible regions. If you are accessing our platform from Bangladesh, your data is processed in accordance with the
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laws and regulations that apply to your region. We use SSL encryption across all account pages and payment flows, so your details travel securely between your device and our servers. Availability of our services depends on your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.